Report by USSD, WhatsApp or app

Report Gender Violence & civic harm anonymously.

SmartRR takes reports of gender-based violence tied to political participation, threats to civic space, electoral violence and voter intimidation. A person reviews every report, then escalates it to INEC, FIDA, SARCs and the Police.

1. Dial from any phone, no internet
*347*3090#
Available inEnglishHausaYorùbáPidgin
SmartRRDial from any phone, no data needed|
Three ways to report

Pick what works for you

All three go to the same human review and the same institutions.

*347*3090#

1. USSD

Works on any phone, with no internet or data. Four short steps: language, category, state, confirm.

*347*3090#
SmartRR botPick a language / Zaɓi harsheYorùbá, pleaseReport received.Ref: SRR-4821

2. WhatsApp bot

A guided chat in your language. Add your LGA and describe what happened, then get a reference number.

Start on WhatsApp

3. Mobile app

For smartphone users: report, find nearby services and manage your account.

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About

What you can report

SmartRR is a reporting and referral service by Big Family 360 Foundation. Reports come in by USSD, the WhatsApp bot or the mobile app, in English, Hausa, Yorùbá and Pidgin.

VOTE
Gender-based violence linked to politics

Violence or harassment aimed at people because of their political participation.

Civic space

Harassment of observers, journalists, activists and civil society.

Electoral violence

Attacks, thuggery and violence around voting, campaigns and results.

Voter intimidation

Threats, coercion or vote-buying meant to change or stop someone voting.

Other

Anything else that threatens safe civic participation.

How it works

Report. Verify. Escalate.

Three steps from a phone in your hand to an institution that can act.

1. Report

Dial *347*3090#, chat with our WhatsApp bot, or use the mobile app. Choose a category and your state. You do not need to give your name.

2. Verify

A human moderator reviews every report. Automated checks only flag possible duplicates or patterns. They never decide.

3. Escalate

Verified reports go to the right institution: INEC, FIDA, SARCs and the Police. Institutions log their response.

A person checks every report before anything is published.

Who it is for

Built for everyone in the chain

*347*3090#

Citizens

Report what you saw or experienced, privately and in your language, even on a basic phone.

Institutions

INEC, FIDA, SARCs and the Police receive verified reports for your area, and record what you did about them.

Institution login

Observers, media and CSOs

Follow verified trends on a public map. It shows counts by state and category, never personal details.

FAQ

Frequently asked questions

More on how we use AI is on our Responsible AI page.

Dial *347*3090# on any phone, chat with our WhatsApp bot, or use the SmartRR mobile app, in that order of reach. Choose your language, the type of incident and your state, then confirm.

Contact Us

If you have any inquiries, or need assistance, feel free to contact us. We value your feedback and are ready to assist you.

Address

Barracks road Jimeta Yola

Phone

+234 901 302 0325